Product Strategy Foundations: Customer-Centered Product Strategy For Machine Intelligence - Part 3

Product Strategy Foundations: Customer-Centered Product Strategy For Machine Intelligence - Part 3

@Mojoe
@Mojoe
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1 month ago 788

Product Strategy Foundations: Customer-Centered Product Strategy For Machine Intelligence - Part 3

@Mojoe1 month ago

FOUNDATIONS

      JOE LAMANTIA

      Currently: Available > Call me :)

      Previous: Amazon, SallieMae, Bottomline, Capital One, Paypal, Oracle, Endeca Focus: Product & Design leadership, Strategy for emerging tech

      joe.lamantia@gmail.com

      joelamantia.org

      https://www.youtube.com/joelamantia

      https://www.slideshare.net/moJoe/presentations

      https://www.linkedin.com/in/digitaljoelamantia/

          Flying Blind On A Rocket Cycle: Case Study on Customer-centered Product Strategy for Machine Intelligence

          This session shares a case study on the growth and evolution of B2B product portfolios driven by machine intelligence for a leading SaaS product maker. This case study reviews a series of new product efforts; outlines the methods, tools, and practices that powered product discovery and strategic planning; traces the evolution of product portfolios; and considers business outcomes from building and growing a portfolio of new analytics products and services for Oracle.

          • ▸ Craft customer-centered product strategies
          • ▸ Establish effective, innovative, customer-centered product strategy capabilities and practices
          • ▸ Build and evolve customer-centered products and portfolios

              TOPICS

              • ▸ A model for product strategy
              • ▸ Business strategy <> product strategy
              • ▸ A definition for product strategy
                  • ON PRODUCT STRATEGY

                    2 THINGS

                            TURTLES OODA LOOPS ALL THE WAY DOWN…

                                THE CUSTOMER-CENTERED PRODUCT STRATEGY CYCLE*

                                PRODUCT DISCOVERY

                                OPPORTUNITY ASSESSMENT

                                PRODUCT & PORTFOLIO PLANNING

                                PRODUCT INVESTMENT

                                    =

                                    CLARITY SPEED TIMING MOMENTUM IMPACT

                                        ON PRODUCT STRATEGY FOUNDATIONS

                                        2 (MORE) THINGS

                                            EDY

                                            Collect underpants

                                            2

                                            PHASE3

                                            Profit

                                                THE PRODUCT STRATEGY SPEAKS TO HOW YOU HOPE TO DELIVER ON THE BUSINESS STRATEGY.

                                                Marty Cagan

                                                    'HOW DOES IT…?

                                                    UM…

                                                    HOW DOES IT WORK?'

                                                        IT'S WAY FINDING…

                                                            WAYFINDING

                                                            'AWARENESS OF WHERE ONE IS LOCATED …AND ASCERTAINING A PATH THROUGH AN ENVIRONMENT TO THE DESIRED DESTINATION.'

                                                                'IT'S CALLED WAYFINDING… IT'S NOT JUST SAILS AND KNOTS, IT'S SEEING WHERE YOU'RE GOING IN YOUR MIND. KNOWING WHERE YOU ARE BY KNOWING WHERE YOU'VE BEEN.'

                                                                Maui

                                                                    ARCHETYPE (NOUN)

                                                                    The original pattern or model of which all things of the same type are representations or copies : PROTOTYPE

                                                                    https://www.merriam-webster.com/dictionary/archetype

                                                                    archetype , (from Greek archetypos, 'original pattern'), in literary criticism, a primordial image, character, or pattern of circumstances that recurs throughout literature and thought consistently enough to be considered a universal concept or situation.

                                                                    https://www.britannica.com/topic/archetype

                                                                    'primitive' + tupos a model' .

                                                                    Use over time for: archetype

                                                                        'We use the term wayfinding to include all processes that allow humans and animals to orient themselves , including traveling over unknown or unmarked trails and paths .

                                                                            Navigating is a more specific form of wayfinding that implies precise knowledge of where you are and where you are going .'

                                                                            x

                                                                                'The art of wayfinding involves adapting to variable and unexpected conditions …while maintaining progress towards the target ed islands.'

                                                                                    'Before a voyage by sail begins, the wayfinder designs an ideal course for reaching the destination from the starting point, given the capabilities of the vessel and the winds, currents, and weather conditions anticipated along the way.

                                                                                    The course should represent the most efficient way of getting to the destination , given all the factors listed above.

                                                                                    The wayfinder must also choose the right time to go (when the wind and weather conditions are the most favorable ), taking into account the timing of the return voyage as well.'

                                                                                    https://archive.hokulea.com/navigate/course.html

                                                                                        PRODUCT STRATEGY CYCLE

                                                                                        PRODUCT DISCOVERY

                                                                                        OPPORTUNITY ASSESSMENT

                                                                                        PRODUCT & PORTFOLIO PLANNING

                                                                                        PRODUCT INVESTMENT

                                                                                            THE WAY FINDING CYCLE

                                                                                            conditions anticipated along the way

                                                                                            the starting point

                                                                                            OPPORTUNITY ASSESSMENT

                                                                                            conditions are the most favorable

                                                                                            PRODUCT DISCOVERY

                                                                                            the capabilities of the vessel the destination

                                                                                            PRODUCT & PORTFOLIO PLANNING

                                                                                            PRODUCT INVESTMENT

                                                                                            the return voyage designs an ideal course

                                                                                            the right time to go the most efficient way

                                                                                                IT'S A SANDWICH…

                                                                                                https://www.modernhoney.com/italian-meatball-subs/

                                                                                                    THE PRODUCT STRATEGY SPEAKS TO HOW YOU HOPE TO DELIVER ON THE BUSINESS STRATEGY.

                                                                                                    Marty Cagan

                                                                                                        'TRUE STRATEGY IS ABOUT PLACING BETS AND MAKING HARD CHOICES. THE OBJECTIVE IS NOT TO ELIMINATE RISK BUT TO INCREASE THE ODDS OF SUCCESS.'

                                                                                                        Roger Martin

                                                                                                            A SERIES OF DOGS HARD CHOICES

                                                                                                            PRODUCT?

                                                                                                            CUSTOMER?

                                                                                                            PLAN?

                                                                                                            ACTION?

                                                                                                                BUSINESS STRATEGY IS ABOUT IDENTIFYING YOUR BUSINESS OBJECTIVES AND DECIDING WHERE TO INVEST TO BEST ACHIEVE THOSE OBJECTIVES.

                                                                                                                Marty Cagan

                                                                                                                    BUSINESS STRATEGY

                                                                                                                    BUSINESS STRATEGY

                                                                                                                        CUSTOMER?

                                                                                                                        A SERIES OF INVESTMENT CHOICES

                                                                                                                        PRODUCT?

                                                                                                                        PRODUCT DISCOVERY

                                                                                                                        PRODUCT INVESTMENT

                                                                                                                        ACTION?

                                                                                                                        OPPORTUNITY ASSESSMENT

                                                                                                                        PRODUCT & PORTFOLIO PLANNING

                                                                                                                        PLAN?

                                                                                                                            BUSINESS STRATEGY

                                                                                                                            BUSINESS STRATEGY

                                                                                                                                ANALYTICS PRODUCTS

                                                                                                                                EMERGING SPACES

                                                                                                                                    PRODUCT INVESTMENT

                                                                                                                                    https://www.theatlantic.com/newsletters/archive/2022/05/george-carlins-american-dream-hbo/676455/

                                                                                                                                    A SERIES OF INVESTMENT CHOICES

                                                                                                                                    PRODUCT DISCOVERY

                                                                                                                                    OPPORTUNITY ASSESSMENT

                                                                                                                                    PRODUCT & PORTFOLIO PLANNING

                                                                                                                                        DEFINITION

                                                                                                                                        "PRODUCT STRATEGY CHARTS THE COURSE OF PRODUCT INVESTMENT AND EVOLUTION"

                                                                                                                                        Joe Lamantia

                                                                                                                                            'HOW DOES IT…?

                                                                                                                                            UM…

                                                                                                                                            HOW DOES IT WORK?'

                                                                                                                                                Product Strategy

                                                                                                                                                    1. WHY ARE YOU HERE? 2. WHERE ARE YOU GOING? 3. HOW WILL YOU GET THERE?

                                                                                                                                                        1. WHY ARE YOU HERE?

                                                                                                                                                        2. WHERE ARE YOU GOING?

                                                                                                                                                        3. HOW WILL YOU GET THERE?

                                                                                                                                                        ANALYTICS PRODUCTS

                                                                                                                                                        EMERGING SPACES

                                                                                                                                                        [NEW] PRODUCTS (?)

                                                                                                                                                            PRODUCT STRATEGY

                                                                                                                                                            EMERGING SPACES

                                                                                                                                                            NEW

                                                                                                                                                            PRODUCTS

                                                                                                                                                            ANALYTICS

                                                                                                                                                            $$$

                                                                                                                                                                THANK YOU! CALL ME…

                                                                                                                                                                joe.lamantia@gmail.com

                                                                                                                                                                joelamantia.org

                                                                                                                                                                https://www.youtube.com/joelamantia

                                                                                                                                                                https://www.slideshare.net/moJoe/presentations

                                                                                                                                                                https://www.linkedin.com/in/digitaljoelamantia/

FOUNDATIONS
CUSTOMER-CENTERED PRODUCT STRATEGY FOR 
MACHINE INTELLIGENCE
1/40
JOE LAMANTIA
Currently: Available > Call me :)
Previous: Amazon, SallieMae, Bottomline, Capital O…
2/40
Flying Blind On A Rocket Cycle: Case Study on Customer-centered 
Product Strategy for Machine Inte…
3/40
TOPICS
▸ A model for product strategy
▸ Business strategy <> product strategy
▸ A definition for…
4/40
2 THINGS
ON PRODUCT STRATEGY
5/40
IT’S A CYCLE
6/40
OBSERVE
ACT
ORIENT
DECIDE
TURTLES OODA LOOPS ALL THE WAY DOWN…
CUSTOMER CENTERED
7/40
OPPORTUNITY 
ASSESSMENT
PRODUCT 
INVESTMENT
PRODUCT 
DISCOVERY
PRODUCT & PORTFOLIO 
PLANNING…
8/40
CLARITY
SPEED
TIMING
MOMENTUM
IMPACT
=
9/40
2 (MORE) THINGS
ON PRODUCT STRATEGY FOUNDATIONS
10/40
11/40
THE PRODUCT STRATEGY SPEAKS TO 
HOW YOU HOPE TO DELIVER ON THE 
BUSINESS STRATEGY.
Marty Cagan
…
12/40
“HOW DOES IT…?
UM…
HOW DOES IT WORK?”
13/40
IT’S WAY FINDING…
14/40
“AWARENESS OF WHERE ONE IS LOCATED
…AND ASCERTAINING A PATH THROUGH 
AN ENVIRONMENT TO THE DESIRE…
15/40
“IT’S CALLED WAYFINDING… IT’S NOT 
JUST SAILS AND KNOTS, IT’S SEEING 
WHERE YOU’RE GOING IN YOUR …
16/40
ARCHETYPE (NOUN)
archetype, (from Greek archetypos, “original pattern”), in literary 
criticism, …
17/40
“We use the term 
wayfinding to include all 
processes that allow 
humans and animals to 
orien…
18/40
https://manoa.hawaii.edu/exploringourfluidearth/physical/navigation-and-transportation/wayfinding-a…
19/40
“The art of wayfinding 
involves adapting to 
variable and unexpected 
conditions …while
mainta…
20/40
MODERN WAYFINDING: COURSE STRATEGY AND DEPARTURE TIME
“Before a voyage by sail begins, the wayfind…
21/40
OPPORTUNITY 
ASSESSMENT
PRODUCT 
INVESTMENT
PRODUCT 
DISCOVERY
PRODUCT & PORTFOLIO 
PLANNING…
22/40
OPPORTUNITY 
ASSESSMENT
PRODUCT 
INVESTMENT
PRODUCT 
DISCOVERY
PRODUCT & PORTFOLIO 
PLANNING…
23/40
IT’S A SANDWICH…
https://www.modernhoney.com/italian-meatball-subs/
24/40
THE PRODUCT STRATEGY SPEAKS TO 
HOW YOU HOPE TO DELIVER ON THE 
BUSINESS STRATEGY.
Marty Cagan
…
25/40
“TRUE STRATEGY IS ABOUT PLACING BETS 
AND MAKING HARD CHOICES. THE 
OBJECTIVE IS NOT TO ELIMINATE…
26/40
CUSTOMER?
ACTION?
PRODUCT?
PLAN?
A SERIES OF DOGS HARD CHOICES
George Carlin
27/40
BUSINESS STRATEGY IS ABOUT 
IDENTIFYING YOUR BUSINESS 
OBJECTIVES AND DECIDING WHERE TO 
INVEST …
28/40
BUSINESS STRATEGY 
BUSINESS STRATEGY
29/40
OPPORTUNITY 
ASSESSMENT
PRODUCT 
INVESTMENT
PRODUCT 
DISCOVERY
PRODUCT & PORTFOLIO 
PLANNING…
30/40
BUSINESS STRATEGY 
BUSINESS STRATEGY
31/40
ANALYTICS PRODUCTS
EMERGING SPACES
32/40
OPPORTUNITY 
ASSESSMENT
PRODUCT 
INVESTMENT
PRODUCT 
DISCOVERY
PRODUCT & PORTFOLIO 
PLANNING…
33/40
"PRODUCT STRATEGY CHARTS THE 
COURSE OF PRODUCT INVESTMENT AND 
EVOLUTION"
Joe Lamantia
DEFINIT…
34/40
“HOW DOES IT…?
UM…
HOW DOES IT WORK?”
35/40
http://rethinkingproductmanagement.blogspot.com/2012/06/product-strategy-what-does-it-mean-need.html
36/40
1. WHY ARE YOU HERE?
2. WHERE ARE YOU GOING?
3. HOW WILL YOU GET THERE?
37/40
1. WHY ARE YOU HERE?
2. WHERE ARE YOU GOING?
3. HOW WILL YOU GET THERE?
ANALYTICS PRODUCTS
EMER…
38/40
EMERGING SPACES
NEW
PRODUCTS
ANALYTICS
PRODUCT STRATEGY $$$
39/40
THANK YOU!
CALL ME…
joe.lamantia@gmail.com
joelamantia.org
https://www.youtube.com/joelamantia
…
40/40


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