Etsy's Q2 2025 Performance Review

    Etsy's Q2 2025 Performance Review

    F2 weeks ago 16

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    July 30, 2025
Q2 2025
Financial Results
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This presentation contains forward-looking statements within the meaning of the federal securities laws. Forward-looking statements include but are not 
limited to statements relating to: our financial guidance for the third quarter of 2025 and underlying assumptions; our customer relationship flywheel; the 
impact of AI, ML, and LLMs; our ability to become a leader in agentic shopping; our product development investments and marketing initiatives; the impact of 
our investment in our app; the updates to our Insider beta program; the impact of our new ranking and recommendation models; the strength of our financial 
foundation; our resiliency and ability to provide a dependable place to buy and sell; our ability to reignite Etsy marketplace growth; our ability to tailor buyer 
engagement and retention strategies; the impact of personalized browsing, discovery, and buyer experiences; expected changes in our brand media mix; our 
approach through 2025 and beyond; and the success of our capital light business model.
Forward-looking statements include all statements that are not historical facts. In some cases, forward-looking statements can be identified by terms such as 
“aim,” “anticipate,” “believe,” “could,” “enable,” “estimate,” “expect,” “goal,” “intend,” “may,” “optimistic,” “outlook,” “plan,” “potential,” “should,” “target,” “will,” or 
similar expressions and derivative forms and/or the negatives of those words.
Forward-looking statements involve substantial risks and uncertainties that may cause actual results to differ materially from those that we expect. These 
risks and uncertainties include but are not limited to: (1) macroeconomic, geopolitical, and other events outside of our control; (2) the level of demand for our 
services or products sold in our marketplaces; (3) the importance to our success of the trustworthiness of our marketplaces and our ability to attract and 
retain active and engaged communities of buyers and sellers; (4) any real or perceived inaccuracies in our operational metrics; (5) if we or our third-party 
providers are unable to protect against technology vulnerabilities, service interruptions, security breaches, or other cyber incidents; (6) our dependence on 
continued and unimpeded access to third-party services, platforms, and infrastructure; (7) operational and compliance risks related to our payments 
systems; (8) the global scope of our business; (9) our ability to recruit and retain employees; (10) our ability to compete effectively; (11) our ability to enhance 
our current offerings and develop new offerings to respond to the changing needs of sellers and buyers; (12) risks related to our environmental, social, and 
governance activities and disclosures; (13) barriers to international trade and our efforts to grow our markets globally; (14) acquisitions, dispositions, or 
strategic partnerships that may prove unsuccessful or divert management attention; (15) our ability to deal effectively with fraud or other illegal activity; (16) 
the impact of artificial intelligence on our business and industry; and (17) litigation and evolving global legal and regulatory requirements, including privacy and 
data protection laws, tax laws, product liability laws, laws regulating speech and platform moderation, antitrust laws, and intellectual property and 
counterfeiting regulations. These and other risks and uncertainties are more fully described in our filings with the Securities and Exchange Commission, 
including in the section entitled “Risk Factors” in our most recent Quarterly Report on Form 10-Q, and subsequent reports that we file with the Securities and 
Exchange Commission. Moreover, we operate in a very competitive and rapidly changing environment. New risks emerge from time to time. It is not possible 
for our management to predict all risks, nor can we assess the impact of all factors on our business or the extent to which any factor, or combination of 
factors, may cause actual results to differ materially from those contained in any forward-looking statements we may make. In light of these risks, 
uncertainties, and assumptions, we cannot guarantee future results, levels of activity, performance, achievements, or events and circumstances reflected in 
the forward-looking statements will occur. Forward-looking statements represent our beliefs and assumptions only as of the date hereof. We disclaim any 
obligation to update forward-looking statements.
Forward-looking 
Statements
This presentation is a high-level summary of our Q2 2025 financial results. For more information please refer to our press release dated July 30, 2025 and filings with the SEC. Please see the 
appendix for a reconciliation of the non-GAAP financial measures used in this presentation to their respective most directly comparable financial measures, where available, 
calculated in accordance with GAAP. 
For information about how we define active buyers, new buyers, reactivated buyers, repeat buyers and habitual buyers, see our most recent Annual Report on Form 10-K.
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Etsy completed the sale of Reverb on June 2, 2025. Reverb is included in our consolidated results for the first two 
months of the second quarter of 2025, representing $153.0 million of GMS and $17.6 million of revenue, and for the full 
three months of the second quarter of 2024, where it represented $225.2 million of GMS and $24.4 million of revenue.
$2.8B
Q2 25 Consolidated 
top-line results 
ahead of 
expectations; 
adjusted EBITDA 
margin in line with 
guidance 
Q2 25 Consolidated GMS
-4.8% Y/Y, and -5.8% Y/Y on a 
currency neutral basis
$169M
Q2 25 Consolidated Adj. EBITDA
25.1% Adj. EBITDA Margin
$673M
Q2 25 Consolidated Revenue
+3.8% Y/Y
Excluding Reverb, Q2 25 
Consolidated GMS was $2.7 
billion, down 2.6% Y/Y on 
the same basis
24%
Q2 25 Take Rate
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Evolve our surfaces to 
become more browsable
Capture vastly more + enriched 
data about consumers’ interests, 
inclinations, identities and habits
Build more powerful
models leveraging LLMs 
Create more personalized 
on-site experiences
Generate more
personalized marketing 
Creating a powerful customer relationship flywheel
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GMS $250M, up 35.3%2
Y/Y; continued US 
strength (up 54% Y/Y)
GMS $2.4B, down 
5.4%1 Y/Y, ahead of 
expectations; a 3.5 pp 
improvement from the 
first quarter result
1 Etsy marketplace GMS down 6.3% Y/Y on a currency neutral basis 
2 Depop marketplace GMS up 34.7% Y/Y on a currency neutral basis
Key GMS drivers: 
● Direct, owned marketing efforts contributing 
meaningfully to GMS 
● Benefits from increased Paid Social investments
● Helpful competitive dynamics in paid search 
channels amplified internal efficiency gains
● Strong mobile app trends
Key GMS drivers:
● Continued growth in app download share, MAUs for 
the U.S. market
● New buyer and active seller growth Y/Y
● Improved search and recommendation relevance 
and freshness 
● Better new seller experience from enabling free 
item boosts for recently onboarded sellers and 
enhancing pricing techniques
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Less relevant 
content 
Completed 
mission
“Pick up the 
thread” on 
last session’s 
mission 
Inspirational and 
engaging home 
surface 
Making the Etsy app the centerpiece of our shopping 
experience is beginning to impact buyer satisfaction and GMS 
Q2 25 App GMS 
grew Y/Y and 
represented ~45% 
of total GMS 
Metrics presented are for the Etsy marketplace and do not include Depop or Reverb. 
Q2 24 View In progress
Improved app 
performance and 
speed
Streamlined 
notification, listing, 
and cart experiences
Intuitive navigation
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    7 Our efforts to show buyers ‘we 
know them’ is driving momentum ● Q2 GMS¹ from owned marketing channels 
(email, push notifications) grew by a third 
year-over-year
● These channels are now driving a much 
larger share of overall GMS¹, nearing the 
impact of product listing ads and 
non-brand search engine marketing
● ~40% of messages are now 
personalized (up from ~27% Q4 24); 
Aiming for near-total personalization by 
year-end
Personalized messages perform better across 
metrics such as conversion rate, visits, and 
GMS
All results on this slide are for the Etsy marketplace. 1GMS measured on an attributed basis, with internal multipliers assigned
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Making continued progress 
in AI for Search, and 
positioning Etsy to be a 
leader in Agentic Shopping
Etsy identified as a top retail 
ecommerce recipient of agentic 
chatbot traffic1
1 Similarweb, "Top Recipients of AI Chatbot Traffic: Traffic driven by AI chatbot prompts, 
Worldwide", May 2025. (Similarweb offers estimated data derived from various third party 
sources, and is not a direct traffic measurement tool.)
Etsy integrates seamless product 
discovery with Apple’s Visual Intelligence
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Getting the Etsy marketplace back to GMS growth is our #1 
priority: four initiatives designed to drive the greatest 
near-term impact 
Further amplify 
human connection
Match shoppers 
with the right 
inventory through 
(even better!) ML
Show up where 
shoppers discover 
- on and off Etsy 
Retain and reward 
our most valuable 
customers 
1 2 3 4
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Show up where 
shoppers discover - 
on and off Etsy
Combining our strong ROI-first 
mindset with an audience-first 
approach by:
Low funnel, 
product-focused
Mid funnel, 
consideration-focused
Creator and Influencer 
Programs
● Ramping down spend on 
linear TV
● Accelerating social 
investment on certain 
platforms
● Streaming now the core 
of our brand media 
approach
● Improving app usability 
and discovery
1 …to help more people explore and be inspired by all that Etsy has to offer
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Match shoppers with the right inventory through (even 
better!) ML — showing we understand their tastes and needs
Buyer 
Insights
More 
predictive 
buyer Intent 
signals
Deeper 
Listing 
Insights
Optimal 
matching
2
Improving search by using 
the power of LLMs and
generative AI to more
deeply understand our
listings, users, and their
activity
Leveraging LLMs to capture
non-obvious relationships
between items, leveraging 
both explicit and implicit 
signals
New Ranking 
Models
Cutting-edge approach 
to Recommendations
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Evolving 'Recommendations' has been a key growth unlock 
for Depop
2
2x increase in the 
share of products 
bought from 
recommendations1 
since late 2022
1 Products bought from recommendations refers to purchased items that were first viewed through recommendations (within a 30-day attribution window). 
Note: Chart excludes attributed purchases outside of recommendations and search.
Buyer Behavior at Depop
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Retain and reward our most valuable customers with a 
portfolio of tactics, including…
Setup & 
Nudges
Getting buyers to take key 
actions helps us serve 
them better - and 
increases lifetime value
Simpler 
Selling
Launched ‘quick actions’ in 
Shop Manager and improved 
Sell on Etsy app latency 
Rewards & 
Premium 
Programs
Evolving our Etsy Insider beta 
program… and more
Continued opportunity to 
drive app downloads
We made it easy for sellers to see 
what's new from Etsy with our 
first-ever spring bundle release
By Holiday 2025, Etsy Insider beta program 
will be expanded to include top buyers, and 
we’ll test new features and updated benefits
3
Imagery from 
slide 12 of 
marketing all
hands
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Illustrative examples of work in progress to highlight 
sellers in the core shopping experience
To stand apart, we must amplify our sellers and 
the human connections that only Etsy offers
Further amplify 
human 
connection on 
Etsy 
Recent ‘brand mission’ campaign
4
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-4.8% Y/Y, -5.8% Y/Y 
constant currency basis
$2.8B
Q2 25 GMS
$169M
Q2 25 Adjusted EBITDA
25.1% Adj. EBITDA Margin
$673M
Q2 25 Revenue
Consolidated Results
Top-line results ahead of expectations, with adjusted EBITDA 
margin on pace with guidance 
Excluding Reverb, consolidated GMS 
was ~$2.7 billion, down 2.6% Y/Y
+3.8% Y/Y
+200 bps y/y take-rate expansion
Etsy completed the sale of Reverb on June 2, 2025. Reverb is included in our consolidated results for the first two months of the second quarter of 2025, representing $153.0 million of GMS and $17.6 
million of revenue, and for the full three months of the second quarter of 2024, where it represented $225.2 million of GMS and $24.4 million of revenue. 
For reference as of June 1, 2025, Reverb’s employee headcount was approximately 180 and the marketplace had 0.8 million active buyers and 0.2 million active sellers. 
$648 $662
$852
$651 $673 $2,949 $2,915
$3,736
$2,793 $2,806
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    -5.4% Y/Y, -6.3% Y/Y 
constant currency basis
$2.4B
Q2 25 Etsy marketplace GMS ahead of 
expectations; App investments are bearing fruit 
Q2 25 Active Buyers
87.3M
-4.6% Y/Y 
Q2 25 GMS / Active Buyer1
$120
-2.9% Y/Y
Compared with Q1 25, this metric was 
flat; and the Y/Y decline moderated 
Metrics presented are for the Etsy marketplace and do not include Depop or Reverb. 
Y/Y reflects Q2 2024 vs. Q2 2025.
¹ TTM GMS per Active Buyer on the Etsy marketplace.
See appendix for additional buyer metrics data
● App GMS grew on a year-over-year 
basis; represented ~45% of total Q2 25 
GMS
● Monthly active users increased 7% 
year-over-year
● App downloads were up year-over-year 
Etsy App growth trends
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    5.4M 
Active Etsy marketplace sellers 
● Active seller count declined 18% Y/Y, a moderation in Y/Y decline 
from Q1 and flat sequentially
● The new seller set-up fee and stepped up enforcement actions 
have meaningfully slowed the onboarding of new sellers
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Metrics presented are for the Etsy marketplace. 
Y/Y reflects Q2 2024 vs. Q2 2025.
Active seller count is a TTM figure
A higher % of current active sellers have made a sale 
in the last 12 months vs before the new fee
AND: the number of new sellers who made a sale in 
Q2 25 improved on a Y/Y basis 
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A higher percentage of sellers are 
making sales on Etsy
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*Revenue items above include the impact of lower Y/Y GMS where applicable. ‘Other’ includes Etsy Insider revenue, Etsy shipping 
label revenue, transaction fee revenue (inclusive of OSA revenue), as well as a slight tailwind to consolidated take rate as a result of 
the sale of Reverb on June 2, 2025.
Consolidated take 
rate ahead of 
expectations, 
primarily due to 
continued on-site 
ads expansion, and 
contribution from 
payments
Incremental Consolidated Take Rate Bridge
Q2 24 vs. Q2 25
Seller Services 
Revenue ($M)
+15.3% Y/Y
Marketplace 
Revenue ($M)
-0.5% Y/Y
Q2 25 Consolidated Revenue $673M, up 3.8% Y/Y
$468.2
$204.5
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Product development teams are accelerating contribution 
and impact 
Consolidated Q2 25 Product Development 
spend reflects leverage gained as a % of 
revenue
Etsy Marketplace Product Development 
Q2 25 Highlights
● Balanced portfolio of initiatives designed to get 
Etsy GMS on a growth trajectory
● Our teams' velocity, as well as experimentation 
GMS win size, are back in line with, or ahead of, 
where we were this time last year
● Key product initiatives in the quarter included:
○ Advancing search quality by incorporating 
more signals into our algorithms
○ Growing our AI-powered discovery 
experience with additional themes
○ Releasing new seller tools to simplify shop 
operations
-2.3% 
Y/Y
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Consolidated Performance & Brand 
Marketing Spend
We believe deeper marketing spend is a sensible and opportunistic 
investment in our future, as we simultaneously work to build more direct 
relationships with our customers
*Paid social includes paid social video, creator collective, and affiliates
+26% Y/Y
-11% Y/Y
Consolidated Marketing Spend 
as a % of Revenue
Paid Social as a % of 
Performance marketing spend 
(Etsy marketplace only)
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Cash Balance 6/30/251
~$1.5B
Q2 25 Consolidated Free Cash Flow
$90M
¹Cash and Cash Equivalents, Short-term and Long-term Investments. 
Financial flexibility to continue share repurchases, manage our 
debt balance, and make ongoing investments in the business
Share repurchases during Q2 25
~$335M
Trailing Twelve Month Consolidated Free Cash Flow 
($M)
In Q2 2025, we converted ~82% of our 
Adj. EBITDA to free cash flow on a trailing 
twelve month basis
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Please note that our guidance assumes currency exchange rates remain unchanged at current levels. 
With respect to our expectations above, reconciliation of Adjusted EBITDA margin guidance to the closest corresponding GAAP 
measure is not available without unreasonable efforts on a forward-looking basis due to the high variability, complexity, and low 
visibility with respect to the charges excluded from Adjusted EBITDA; in particular, stock-based compensation expense and related 
payroll taxes, foreign exchange (gain) loss, acquisition, divestiture, and other corporate structure-related expenses; and other 
non-recurring expenses can have unpredictable fluctuations based on unforeseen activity that is out of our control and/or cannot 
reasonably be predicted.
Q3 25 Guidance
GMS $2.6B to $2.7B
which, at the midpoint, would 
represent further 
quarter-over-quarter improvement in 
the apples-to-apples growth rate 
Take Rate ~24.5%
Adjusted EBITDA Margin ~25%
Consolidated 
Guidance as of 
July 30, 2025
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    Q&A
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    Appendix
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    Q2 25 Active buyer metrics
Metrics presented are for the Etsy marketplace and do not include Depop. 
Y/Y reflects Q2 2025 vs. Q2 2024
¹ TTM GMS per Active Buyer on the Etsy marketplace.
Q2 25 Habitual Buyers
6.1M
-12.2% Y/Y
Q2 25 New Buyers
4.8M
-14.5% Y/Y
Q2 25 Active Buyers
87.3M
-4.6% Y/Y 
Q2 25 Reactivated Buyers
6.5M
+2.8% Y/Y
Q2 25 GMS / Active Buyer1
$120
-2.9% Y/Y
Q2 25 Repeat Buyers
35.3M
-4.7% Y/Y
25
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 Etsy marketplace Category GMS (%)
Top 6 categories represented ~86% of 
GMS 
4%
Q2 25 Etsy Marketplace GMS breakdown by category and geography
Etsy marketplace Geography GMS (%)
Metrics presented represent the Etsy marketplace only.
Percent U.S. buyer GMS is GMS from transactions in which the shipping address entered by the buyer at the time of sale is in the U.S., net of refunds. GMS from transactions in which the shipping address 
entered by the buyer at the time of sale is not in the U.S is referred to as non-U.S. buyer GMS.
Our top 
categories 
declined on 
a Y/Y basis 
U.S. Buyer GMS and non-U.S. Buyer GMS 
both declined Y/Y
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Condensed 
Consolidated
Balance Sheets
As of June 30, 2025 As of December 31, 2024
(in thousands)
Cash and cash equivalents $ 1,183,357 $ 811,178
Short-term investments 228,979 228,322
Accounts receivable, net 6,474 8,702
Funds receivable and seller accounts 140,596 189,558
Property and equipment, net 230,233 236,706
Goodwill and intangible assets, net 355,087 550,987
Other current and non-current assets 412,423 392,329
Total assets $ 2,557,149 $ 2,417,782
Accounts payable $ 15,165 $ 25,979
Accrued expenses 254,204 374,947
Funds payable and amounts due to sellers 140,596 189,558
Long-term debt, net 2,978,971 2,288,083
Other current and non-current liabilities 292,783 298,081
Total liabilities 3,681,719 3,176,648
Total stockholders’ deficit (1,124,570) (758,866)
Total liabilities and stockholders’ deficit $ 2,557,149 $ 2,417,782
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Three months
ended 6/30/25
Three months
ended 6/30/24
(in thousands)
Revenue $ 672,663 $ 647,806
Cost of revenue 193,548 184,090
Gross profit 479,115 463,716
Marketing 212,110 183,063
Product development 111,861 114,493
General and administrative 78,715 95,991
Operating expenses 402,686 393,547
Income from operations 76,429 70,169
Other (expense) income, net (25,283) 8,808
Income before income taxes 51,146 78,977
Provision for income taxes (22,306) (25,972)
Net income $ 28,840 $ 53,005
Net income per share — diluted $ 0.25 $ 0.41
Condensed 
Consolidated 
Statement of 
Operations
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Six months
ended 6/30/25
Six months
ended 6/30/24
(in thousands)
Revenue $ 1,323,839 $ 1,293,760
Cost of revenue 385,609 371,223
Gross profit 938,230 922,537
Marketing 401,114 374,874
Product development 222,371 224,339
General and administrative 158,940 185,065
Asset impairment charge 101,703 -
Operating expenses 884,128 784,278
Income from operations 54,102 138,259
Other (expense) income, net (36,275) 20,373
Income before income taxes 17,827 158,632
Provision for income taxes (41,083) (42,623)
Net (loss) income $ (23,256) $ 116,009
Net (loss) income per share — diluted $ (0.22) $ 0.89
Condensed 
Consolidated 
Statement of 
Operations
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Six months 
ended 6/30/25
Six months ended 
6/30/24
(in thousands)
Net (loss) income $ (23,256) $ 116,009
Net cash provided by operating activities 157,320 220,094
Net cash provided by (used in) investing activities 55,546 (27,744)
Net cash provided by (used in) financing activities 122,072 (338,263)
Effect of exchange rate changes on cash 37,241 (9,199)
Net increase (decrease) in cash and cash equivalents 372,179 (155,112)
Cash and cash equivalents at beginning of period 811,178 914,323
Cash and cash equivalents at end of period $ 1,183,357 $ 759,211
Condensed 
Consolidated 
Statement of 
Cash Flows
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    31 Reconciliation of Quarterly Net Income to Adj. EBITDA
2Q25 1Q25 4Q24 3Q24 2Q24
(in thousands)
Net income (loss) $ 28,840 $ (52,096) $ 129,906 $ 57,366 $ 53,005
Excluding:
Stock-based compensation expense and related 
payroll taxes (1) 60,974 63,573 68,155 69,292 74,717
Depreciation and amortization 25,398 27,290 26,402 27,739 27,087
Provision for income taxes 22,306 18,777 48,427 16,444 25,972
Interest and other non-operating income, net (4,939) (4,902) (4,111) (3,808) (3,947)
Foreign exchange loss (gain) 25,444 15,894 (19,090) 16,815 (4,861)
Asset impairment charge - 101,703 - - -
Acquisition, divestiture, and corporate 
structure-related expenses 5,903 1,263 43 (697) 234
Loss on sale of business 5,097 - - - -
Retroactive non-income tax expense - - - (1,120) 7,244
Restructuring and other exit (income) costs (3) (400) 909 1,556 (76)
Adjusted EBITDA $ 169,020 $ 171,102 $ 250,641 $ 183,587 $ 179,375
Divided by:
Revenue $ 672,663 $ 651,176 $ 852,162 $ 662,410 $ 647,806
Adjusted EBITDA Margin 25.1% 26.3% 29.4 % 27.7 % 27.7 %
(1) Beginning in the first quarter of 2025, the Company is excluding payroll tax expense related to stock-based compensation from Adjusted EBITDA 
because these taxes are directly related to stock-based compensation expense which is excluded from Adjusted EBITDA. The Company did not 
retrospectively apply this change to prior periods as the impact was immaterial to such periods.
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Reconciliation of Operating Cash Flow to Free Cash Flow
Free cash flow is considered to be a non-GAAP financial measure. We believe that free cash flow, which measures our ability to generate cash from our business 
operations, is an important financial measure for use in evaluating the Company's financial performance. Free cash flow should be considered in addition to, rather 
than as a substitute for, consolidated net income as a measure of our performance and net cash provided by operating activities as a measure of our liquidity. We 
believe it is important to view free cash flow as a measure that provides supplemental information to our Consolidated Statements of Cash Flows.
¹TTM is defined as Trailing Twelve Month. 
Q2’25 (TTM)¹ Q1’25 (TTM)¹ Q4’24 (TTM)¹ Q3’24 (TTM)¹ Q2’24 (TTM)¹
(in thousands)
Net cash provided by operating activities $ 689,695 $ 732,619 $ 752,469 $ 732,615 $ 733,705
Purchases of property and equipment (18,412) (15,199) (14,208) (15,372) (14,994)
Website and app development (36,661) (32,496) (29,290) (30,224) (28,448)
Free Cash Flow $ 634,622 $ 684,924 $ 708,971 $ 687,019 $ 690,263
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Reconciliation of Operating Cash Flow to Free Cash Flow
Free cash flow is considered to be a non-GAAP financial measure. We believe that free cash flow, which measures our ability to generate cash from our business 
operations, is an important financial measure for use in evaluating the Company's financial performance. Free cash flow should be considered in addition to, rather 
than as a substitute for, consolidated net income as a measure of our performance and net cash provided by operating activities as a measure of our liquidity. We 
believe it is important to view free cash flow as a measure that provides supplemental information to our Consolidated Statements of Cash Flows.
Q2’25
(in thousands)
Net cash provided by operating activities $ 108,137
Purchases of property and equipment (6,864)
Website and app development (10,802)
Free Cash Flow $ 90,471
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    Etsy's Q2 2025 Performance Review

    • 1. July 30, 2025 Q2 2025 Financial Results 1
    • 2. 2 This presentation contains forward-looking statements within the meaning of the federal securities laws. Forward-looking statements include but are not limited to statements relating to: our financial guidance for the third quarter of 2025 and underlying assumptions; our customer relationship flywheel; the impact of AI, ML, and LLMs; our ability to become a leader in agentic shopping; our product development investments and marketing initiatives; the impact of our investment in our app; the updates to our Insider beta program; the impact of our new ranking and recommendation models; the strength of our financial foundation; our resiliency and ability to provide a dependable place to buy and sell; our ability to reignite Etsy marketplace growth; our ability to tailor buyer engagement and retention strategies; the impact of personalized browsing, discovery, and buyer experiences; expected changes in our brand media mix; our approach through 2025 and beyond; and the success of our capital light business model. Forward-looking statements include all statements that are not historical facts. In some cases, forward-looking statements can be identified by terms such as “aim,” “anticipate,” “believe,” “could,” “enable,” “estimate,” “expect,” “goal,” “intend,” “may,” “optimistic,” “outlook,” “plan,” “potential,” “should,” “target,” “will,” or similar expressions and derivative forms and/or the negatives of those words. Forward-looking statements involve substantial risks and uncertainties that may cause actual results to differ materially from those that we expect. These risks and uncertainties include but are not limited to: (1) macroeconomic, geopolitical, and other events outside of our control; (2) the level of demand for our services or products sold in our marketplaces; (3) the importance to our success of the trustworthiness of our marketplaces and our ability to attract and retain active and engaged communities of buyers and sellers; (4) any real or perceived inaccuracies in our operational metrics; (5) if we or our third-party providers are unable to protect against technology vulnerabilities, service interruptions, security breaches, or other cyber incidents; (6) our dependence on continued and unimpeded access to third-party services, platforms, and infrastructure; (7) operational and compliance risks related to our payments systems; (8) the global scope of our business; (9) our ability to recruit and retain employees; (10) our ability to compete effectively; (11) our ability to enhance our current offerings and develop new offerings to respond to the changing needs of sellers and buyers; (12) risks related to our environmental, social, and governance activities and disclosures; (13) barriers to international trade and our efforts to grow our markets globally; (14) acquisitions, dispositions, or strategic partnerships that may prove unsuccessful or divert management attention; (15) our ability to deal effectively with fraud or other illegal activity; (16) the impact of artificial intelligence on our business and industry; and (17) litigation and evolving global legal and regulatory requirements, including privacy and data protection laws, tax laws, product liability laws, laws regulating speech and platform moderation, antitrust laws, and intellectual property and counterfeiting regulations. These and other risks and uncertainties are more fully described in our filings with the Securities and Exchange Commission, including in the section entitled “Risk Factors” in our most recent Quarterly Report on Form 10-Q, and subsequent reports that we file with the Securities and Exchange Commission. Moreover, we operate in a very competitive and rapidly changing environment. New risks emerge from time to time. It is not possible for our management to predict all risks, nor can we assess the impact of all factors on our business or the extent to which any factor, or combination of factors, may cause actual results to differ materially from those contained in any forward-looking statements we may make. In light of these risks, uncertainties, and assumptions, we cannot guarantee future results, levels of activity, performance, achievements, or events and circumstances reflected in the forward-looking statements will occur. Forward-looking statements represent our beliefs and assumptions only as of the date hereof. We disclaim any obligation to update forward-looking statements. Forward-looking Statements This presentation is a high-level summary of our Q2 2025 financial results. For more information please refer to our press release dated July 30, 2025 and filings with the SEC. Please see the appendix for a reconciliation of the non-GAAP financial measures used in this presentation to their respective most directly comparable financial measures, where available, calculated in accordance with GAAP. For information about how we define active buyers, new buyers, reactivated buyers, repeat buyers and habitual buyers, see our most recent Annual Report on Form 10-K.
    • 3. 3 Etsy completed the sale of Reverb on June 2, 2025. Reverb is included in our consolidated results for the first two months of the second quarter of 2025, representing $153.0 million of GMS and $17.6 million of revenue, and for the full three months of the second quarter of 2024, where it represented $225.2 million of GMS and $24.4 million of revenue. $2.8B Q2 25 Consolidated top-line results ahead of expectations; adjusted EBITDA margin in line with guidance Q2 25 Consolidated GMS -4.8% Y/Y, and -5.8% Y/Y on a currency neutral basis $169M Q2 25 Consolidated Adj. EBITDA 25.1% Adj. EBITDA Margin $673M Q2 25 Consolidated Revenue +3.8% Y/Y Excluding Reverb, Q2 25 Consolidated GMS was $2.7 billion, down 2.6% Y/Y on the same basis 24% Q2 25 Take Rate
    • 4. 4 Evolve our surfaces to become more browsable Capture vastly more + enriched data about consumers’ interests, inclinations, identities and habits Build more powerful models leveraging LLMs Create more personalized on-site experiences Generate more personalized marketing Creating a powerful customer relationship flywheel
    • 5. 5 GMS $250M, up 35.3%2 Y/Y; continued US strength (up 54% Y/Y) GMS $2.4B, down 5.4%1 Y/Y, ahead of expectations; a 3.5 pp improvement from the first quarter result 1 Etsy marketplace GMS down 6.3% Y/Y on a currency neutral basis 2 Depop marketplace GMS up 34.7% Y/Y on a currency neutral basis Key GMS drivers: ● Direct, owned marketing efforts contributing meaningfully to GMS ● Benefits from increased Paid Social investments ● Helpful competitive dynamics in paid search channels amplified internal efficiency gains ● Strong mobile app trends Key GMS drivers: ● Continued growth in app download share, MAUs for the U.S. market ● New buyer and active seller growth Y/Y ● Improved search and recommendation relevance and freshness ● Better new seller experience from enabling free item boosts for recently onboarded sellers and enhancing pricing techniques
    • 6. 6 Less relevant content Completed mission “Pick up the thread” on last session’s mission Inspirational and engaging home surface Making the Etsy app the centerpiece of our shopping experience is beginning to impact buyer satisfaction and GMS Q2 25 App GMS grew Y/Y and represented ~45% of total GMS Metrics presented are for the Etsy marketplace and do not include Depop or Reverb. Q2 24 View In progress Improved app performance and speed Streamlined notification, listing, and cart experiences Intuitive navigation
    • 7. 7 Our efforts to show buyers ‘we know them’ is driving momentum ● Q2 GMS¹ from owned marketing channels (email, push notifications) grew by a third year-over-year ● These channels are now driving a much larger share of overall GMS¹, nearing the impact of product listing ads and non-brand search engine marketing ● ~40% of messages are now personalized (up from ~27% Q4 24); Aiming for near-total personalization by year-end Personalized messages perform better across metrics such as conversion rate, visits, and GMS All results on this slide are for the Etsy marketplace. 1GMS measured on an attributed basis, with internal multipliers assigned
    • 8. 8 Making continued progress in AI for Search, and positioning Etsy to be a leader in Agentic Shopping Etsy identified as a top retail ecommerce recipient of agentic chatbot traffic1 1 Similarweb, "Top Recipients of AI Chatbot Traffic: Traffic driven by AI chatbot prompts, Worldwide", May 2025. (Similarweb offers estimated data derived from various third party sources, and is not a direct traffic measurement tool.) Etsy integrates seamless product discovery with Apple’s Visual Intelligence
    • 9. 9 Getting the Etsy marketplace back to GMS growth is our #1 priority: four initiatives designed to drive the greatest near-term impact Further amplify human connection Match shoppers with the right inventory through (even better!) ML Show up where shoppers discover - on and off Etsy Retain and reward our most valuable customers 1 2 3 4
    • 10. 10 Show up where shoppers discover - on and off Etsy Combining our strong ROI-first mindset with an audience-first approach by: Low funnel, product-focused Mid funnel, consideration-focused Creator and Influencer Programs ● Ramping down spend on linear TV ● Accelerating social investment on certain platforms ● Streaming now the core of our brand media approach ● Improving app usability and discovery 1 …to help more people explore and be inspired by all that Etsy has to offer
    • 11. 11 Match shoppers with the right inventory through (even better!) ML — showing we understand their tastes and needs Buyer Insights More predictive buyer Intent signals Deeper Listing Insights Optimal matching 2 Improving search by using the power of LLMs and generative AI to more deeply understand our listings, users, and their activity Leveraging LLMs to capture non-obvious relationships between items, leveraging both explicit and implicit signals New Ranking Models Cutting-edge approach to Recommendations
    • 12. 12 Evolving 'Recommendations' has been a key growth unlock for Depop 2 2x increase in the share of products bought from recommendations1 since late 2022 1 Products bought from recommendations refers to purchased items that were first viewed through recommendations (within a 30-day attribution window). Note: Chart excludes attributed purchases outside of recommendations and search. Buyer Behavior at Depop
    • 13. 13 Retain and reward our most valuable customers with a portfolio of tactics, including… Setup & Nudges Getting buyers to take key actions helps us serve them better - and increases lifetime value Simpler Selling Launched ‘quick actions’ in Shop Manager and improved Sell on Etsy app latency Rewards & Premium Programs Evolving our Etsy Insider beta program… and more Continued opportunity to drive app downloads We made it easy for sellers to see what's new from Etsy with our first-ever spring bundle release By Holiday 2025, Etsy Insider beta program will be expanded to include top buyers, and we’ll test new features and updated benefits 3 Imagery from slide 12 of marketing all hands
    • 14. 14 Illustrative examples of work in progress to highlight sellers in the core shopping experience To stand apart, we must amplify our sellers and the human connections that only Etsy offers Further amplify human connection on Etsy Recent ‘brand mission’ campaign 4
    • 15. 15 -4.8% Y/Y, -5.8% Y/Y constant currency basis $2.8B Q2 25 GMS $169M Q2 25 Adjusted EBITDA 25.1% Adj. EBITDA Margin $673M Q2 25 Revenue Consolidated Results Top-line results ahead of expectations, with adjusted EBITDA margin on pace with guidance Excluding Reverb, consolidated GMS was ~$2.7 billion, down 2.6% Y/Y +3.8% Y/Y +200 bps y/y take-rate expansion Etsy completed the sale of Reverb on June 2, 2025. Reverb is included in our consolidated results for the first two months of the second quarter of 2025, representing $153.0 million of GMS and $17.6 million of revenue, and for the full three months of the second quarter of 2024, where it represented $225.2 million of GMS and $24.4 million of revenue. For reference as of June 1, 2025, Reverb’s employee headcount was approximately 180 and the marketplace had 0.8 million active buyers and 0.2 million active sellers. $648 $662 $852 $651 $673 $2,949 $2,915 $3,736 $2,793 $2,806
    • 16. -5.4% Y/Y, -6.3% Y/Y constant currency basis $2.4B Q2 25 Etsy marketplace GMS ahead of expectations; App investments are bearing fruit Q2 25 Active Buyers 87.3M -4.6% Y/Y Q2 25 GMS / Active Buyer1 $120 -2.9% Y/Y Compared with Q1 25, this metric was flat; and the Y/Y decline moderated Metrics presented are for the Etsy marketplace and do not include Depop or Reverb. Y/Y reflects Q2 2024 vs. Q2 2025. ¹ TTM GMS per Active Buyer on the Etsy marketplace. See appendix for additional buyer metrics data ● App GMS grew on a year-over-year basis; represented ~45% of total Q2 25 GMS ● Monthly active users increased 7% year-over-year ● App downloads were up year-over-year Etsy App growth trends 16
    • 17. 5.4M Active Etsy marketplace sellers ● Active seller count declined 18% Y/Y, a moderation in Y/Y decline from Q1 and flat sequentially ● The new seller set-up fee and stepped up enforcement actions have meaningfully slowed the onboarding of new sellers 17 Metrics presented are for the Etsy marketplace. Y/Y reflects Q2 2024 vs. Q2 2025. Active seller count is a TTM figure A higher % of current active sellers have made a sale in the last 12 months vs before the new fee AND: the number of new sellers who made a sale in Q2 25 improved on a Y/Y basis 17 A higher percentage of sellers are making sales on Etsy
    • 18. 18 *Revenue items above include the impact of lower Y/Y GMS where applicable. ‘Other’ includes Etsy Insider revenue, Etsy shipping label revenue, transaction fee revenue (inclusive of OSA revenue), as well as a slight tailwind to consolidated take rate as a result of the sale of Reverb on June 2, 2025. Consolidated take rate ahead of expectations, primarily due to continued on-site ads expansion, and contribution from payments Incremental Consolidated Take Rate Bridge Q2 24 vs. Q2 25 Seller Services Revenue ($M) +15.3% Y/Y Marketplace Revenue ($M) -0.5% Y/Y Q2 25 Consolidated Revenue $673M, up 3.8% Y/Y $468.2 $204.5
    • 19. 19 Product development teams are accelerating contribution and impact Consolidated Q2 25 Product Development spend reflects leverage gained as a % of revenue Etsy Marketplace Product Development Q2 25 Highlights ● Balanced portfolio of initiatives designed to get Etsy GMS on a growth trajectory ● Our teams' velocity, as well as experimentation GMS win size, are back in line with, or ahead of, where we were this time last year ● Key product initiatives in the quarter included: ○ Advancing search quality by incorporating more signals into our algorithms ○ Growing our AI-powered discovery experience with additional themes ○ Releasing new seller tools to simplify shop operations -2.3% Y/Y
    • 20. 20 Consolidated Performance & Brand Marketing Spend We believe deeper marketing spend is a sensible and opportunistic investment in our future, as we simultaneously work to build more direct relationships with our customers *Paid social includes paid social video, creator collective, and affiliates +26% Y/Y -11% Y/Y Consolidated Marketing Spend as a % of Revenue Paid Social as a % of Performance marketing spend (Etsy marketplace only)
    • 21. 21 Cash Balance 6/30/251 ~$1.5B Q2 25 Consolidated Free Cash Flow $90M ¹Cash and Cash Equivalents, Short-term and Long-term Investments. Financial flexibility to continue share repurchases, manage our debt balance, and make ongoing investments in the business Share repurchases during Q2 25 ~$335M Trailing Twelve Month Consolidated Free Cash Flow ($M) In Q2 2025, we converted ~82% of our Adj. EBITDA to free cash flow on a trailing twelve month basis
    • 22. 22 Please note that our guidance assumes currency exchange rates remain unchanged at current levels. With respect to our expectations above, reconciliation of Adjusted EBITDA margin guidance to the closest corresponding GAAP measure is not available without unreasonable efforts on a forward-looking basis due to the high variability, complexity, and low visibility with respect to the charges excluded from Adjusted EBITDA; in particular, stock-based compensation expense and related payroll taxes, foreign exchange (gain) loss, acquisition, divestiture, and other corporate structure-related expenses; and other non-recurring expenses can have unpredictable fluctuations based on unforeseen activity that is out of our control and/or cannot reasonably be predicted. Q3 25 Guidance GMS $2.6B to $2.7B which, at the midpoint, would represent further quarter-over-quarter improvement in the apples-to-apples growth rate Take Rate ~24.5% Adjusted EBITDA Margin ~25% Consolidated Guidance as of July 30, 2025
    • 23. Q&A
    • 24. Appendix
    • 25. Q2 25 Active buyer metrics Metrics presented are for the Etsy marketplace and do not include Depop. Y/Y reflects Q2 2025 vs. Q2 2024 ¹ TTM GMS per Active Buyer on the Etsy marketplace. Q2 25 Habitual Buyers 6.1M -12.2% Y/Y Q2 25 New Buyers 4.8M -14.5% Y/Y Q2 25 Active Buyers 87.3M -4.6% Y/Y Q2 25 Reactivated Buyers 6.5M +2.8% Y/Y Q2 25 GMS / Active Buyer1 $120 -2.9% Y/Y Q2 25 Repeat Buyers 35.3M -4.7% Y/Y 25
    • 26. 26 Etsy marketplace Category GMS (%) Top 6 categories represented ~86% of GMS 4% Q2 25 Etsy Marketplace GMS breakdown by category and geography Etsy marketplace Geography GMS (%) Metrics presented represent the Etsy marketplace only. Percent U.S. buyer GMS is GMS from transactions in which the shipping address entered by the buyer at the time of sale is in the U.S., net of refunds. GMS from transactions in which the shipping address entered by the buyer at the time of sale is not in the U.S is referred to as non-U.S. buyer GMS. Our top categories declined on a Y/Y basis U.S. Buyer GMS and non-U.S. Buyer GMS both declined Y/Y
    • 27. 27 Condensed Consolidated Balance Sheets As of June 30, 2025 As of December 31, 2024 (in thousands) Cash and cash equivalents $ 1,183,357 $ 811,178 Short-term investments 228,979 228,322 Accounts receivable, net 6,474 8,702 Funds receivable and seller accounts 140,596 189,558 Property and equipment, net 230,233 236,706 Goodwill and intangible assets, net 355,087 550,987 Other current and non-current assets 412,423 392,329 Total assets $ 2,557,149 $ 2,417,782 Accounts payable $ 15,165 $ 25,979 Accrued expenses 254,204 374,947 Funds payable and amounts due to sellers 140,596 189,558 Long-term debt, net 2,978,971 2,288,083 Other current and non-current liabilities 292,783 298,081 Total liabilities 3,681,719 3,176,648 Total stockholders’ deficit (1,124,570) (758,866) Total liabilities and stockholders’ deficit $ 2,557,149 $ 2,417,782
    • 28. 28 Three months ended 6/30/25 Three months ended 6/30/24 (in thousands) Revenue $ 672,663 $ 647,806 Cost of revenue 193,548 184,090 Gross profit 479,115 463,716 Marketing 212,110 183,063 Product development 111,861 114,493 General and administrative 78,715 95,991 Operating expenses 402,686 393,547 Income from operations 76,429 70,169 Other (expense) income, net (25,283) 8,808 Income before income taxes 51,146 78,977 Provision for income taxes (22,306) (25,972) Net income $ 28,840 $ 53,005 Net income per share — diluted $ 0.25 $ 0.41 Condensed Consolidated Statement of Operations
    • 29. 29 Six months ended 6/30/25 Six months ended 6/30/24 (in thousands) Revenue $ 1,323,839 $ 1,293,760 Cost of revenue 385,609 371,223 Gross profit 938,230 922,537 Marketing 401,114 374,874 Product development 222,371 224,339 General and administrative 158,940 185,065 Asset impairment charge 101,703 - Operating expenses 884,128 784,278 Income from operations 54,102 138,259 Other (expense) income, net (36,275) 20,373 Income before income taxes 17,827 158,632 Provision for income taxes (41,083) (42,623) Net (loss) income $ (23,256) $ 116,009 Net (loss) income per share — diluted $ (0.22) $ 0.89 Condensed Consolidated Statement of Operations
    • 30. 30 Six months ended 6/30/25 Six months ended 6/30/24 (in thousands) Net (loss) income $ (23,256) $ 116,009 Net cash provided by operating activities 157,320 220,094 Net cash provided by (used in) investing activities 55,546 (27,744) Net cash provided by (used in) financing activities 122,072 (338,263) Effect of exchange rate changes on cash 37,241 (9,199) Net increase (decrease) in cash and cash equivalents 372,179 (155,112) Cash and cash equivalents at beginning of period 811,178 914,323 Cash and cash equivalents at end of period $ 1,183,357 $ 759,211 Condensed Consolidated Statement of Cash Flows
    • 31. 31 Reconciliation of Quarterly Net Income to Adj. EBITDA 2Q25 1Q25 4Q24 3Q24 2Q24 (in thousands) Net income (loss) $ 28,840 $ (52,096) $ 129,906 $ 57,366 $ 53,005 Excluding: Stock-based compensation expense and related payroll taxes (1) 60,974 63,573 68,155 69,292 74,717 Depreciation and amortization 25,398 27,290 26,402 27,739 27,087 Provision for income taxes 22,306 18,777 48,427 16,444 25,972 Interest and other non-operating income, net (4,939) (4,902) (4,111) (3,808) (3,947) Foreign exchange loss (gain) 25,444 15,894 (19,090) 16,815 (4,861) Asset impairment charge - 101,703 - - - Acquisition, divestiture, and corporate structure-related expenses 5,903 1,263 43 (697) 234 Loss on sale of business 5,097 - - - - Retroactive non-income tax expense - - - (1,120) 7,244 Restructuring and other exit (income) costs (3) (400) 909 1,556 (76) Adjusted EBITDA $ 169,020 $ 171,102 $ 250,641 $ 183,587 $ 179,375 Divided by: Revenue $ 672,663 $ 651,176 $ 852,162 $ 662,410 $ 647,806 Adjusted EBITDA Margin 25.1% 26.3% 29.4 % 27.7 % 27.7 % (1) Beginning in the first quarter of 2025, the Company is excluding payroll tax expense related to stock-based compensation from Adjusted EBITDA because these taxes are directly related to stock-based compensation expense which is excluded from Adjusted EBITDA. The Company did not retrospectively apply this change to prior periods as the impact was immaterial to such periods.
    • 32. 32 Reconciliation of Operating Cash Flow to Free Cash Flow Free cash flow is considered to be a non-GAAP financial measure. We believe that free cash flow, which measures our ability to generate cash from our business operations, is an important financial measure for use in evaluating the Company's financial performance. Free cash flow should be considered in addition to, rather than as a substitute for, consolidated net income as a measure of our performance and net cash provided by operating activities as a measure of our liquidity. We believe it is important to view free cash flow as a measure that provides supplemental information to our Consolidated Statements of Cash Flows. ¹TTM is defined as Trailing Twelve Month. Q2’25 (TTM)¹ Q1’25 (TTM)¹ Q4’24 (TTM)¹ Q3’24 (TTM)¹ Q2’24 (TTM)¹ (in thousands) Net cash provided by operating activities $ 689,695 $ 732,619 $ 752,469 $ 732,615 $ 733,705 Purchases of property and equipment (18,412) (15,199) (14,208) (15,372) (14,994) Website and app development (36,661) (32,496) (29,290) (30,224) (28,448) Free Cash Flow $ 634,622 $ 684,924 $ 708,971 $ 687,019 $ 690,263
    • 33. 33 Reconciliation of Operating Cash Flow to Free Cash Flow Free cash flow is considered to be a non-GAAP financial measure. We believe that free cash flow, which measures our ability to generate cash from our business operations, is an important financial measure for use in evaluating the Company's financial performance. Free cash flow should be considered in addition to, rather than as a substitute for, consolidated net income as a measure of our performance and net cash provided by operating activities as a measure of our liquidity. We believe it is important to view free cash flow as a measure that provides supplemental information to our Consolidated Statements of Cash Flows. Q2’25 (in thousands) Net cash provided by operating activities $ 108,137 Purchases of property and equipment (6,864) Website and app development (10,802) Free Cash Flow $ 90,471


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